Five Bars / Consumer feedback

Report an inaccurate offer

Did a carrier charge more than the listed plan rate? Find a sold-out phone or a missing eligibility rule? Help us investigate before other shoppers rely on that estimate.

Keep private information private. Never include a phone number, email address, billing address, account or order number, transfer PIN, IMEI, password, payment details or an unredacted checkout screenshot. GitHub issues are public and require a GitHub account. This page prepares a draft locally; it does not send data, approve a correction or verify a price.

Prepare a report

Select the exact listing and give a short explanation. If possible, link a public official carrier page, not a private checkout session.

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How corrections are handled

We identify the selected offer, inspect current public carrier terms, investigate any conflicts, change supported catalog fields and run regression checks before publishing. No user report updates pricing automatically, and no response deadline is promised.

How our editorial review works. There is not yet a private support inbox; if you cannot safely post on GitHub, do not share subscriber information here.